tassos
gkouvas
I design clarity into complex, data-heavy platforms — enterprise CX and real-time communication tools, where clarity is the hardest thing to design.
Award-winning work
Senior Product Designer specializing in complex, data-heavy platforms — enterprise CX and real-time communication tools, where clarity is the hardest thing to design. I lead design across omnichannel systems and the admin and monitoring layers behind them, and I'm currently driving the AI adoption modernizing the experience.
My instinct is to treat every task as part of an ecosystem: surfacing constraints and gaps early, and pushing requirements further than they arrived. What I care about most is shipping something that genuinely covers the need — and ideally outgrows it.
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Fragomen FIRST — Immigration Risk
A real-time immigration-risk map for a leading global law firm — turning scattered country knowledge into one live, readable picture.
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Mitel CX — Omnichannel Contact Center
Leading design for an award-winning omnichannel contact center — chat, email, voice, plus the admin and supervisor tools behind them. My most complex platform work.
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